At Gallon Solar, we strive to make your shopping and delivery experience smooth, transparent, and reliable. Please read our Billing & Shipping Policy carefully to understand how your orders are processed, billed, and shipped.

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Billing Policy

1. Payment Methods

   • We accept major payment methods including:

     • Credit/Debit Cards (Visa, MasterCard, RuPay, etc.)

     • Net Banking

     • UPI & Wallets

     • Bank Transfers (for bulk orders)

2. Billing Information

   • Customers must provide accurate billing details at the time of purchase.

   • Orders will not be processed if billing details are incomplete or incorrect.

   • A tax invoice will be generated for every successful order, in compliance with Indian GST regulations.

3. Pricing & Taxes

   • All prices displayed on our website are in INR (Indian Rupees) and inclusive/exclusive of GST (as mentioned).

   • Shipping charges, if applicable, will be added to the order during checkout.

4. Order Confirmation

   • Once payment is completed, you will receive an order confirmation email/SMS along with your invoice.

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Shipping Policy

1. Processing Time

   • Orders are typically processed within 2–4 business days after confirmation.

   • Custom or bulk orders may require additional time; customers will be notified in advance.

2. Shipping Methods & Delivery Time

   • Standard Delivery: 5–10 business days (depending on location).

   • Express Delivery (where available): 3–5 business days.

   • Rural/remote locations may take longer.

3. Shipping Charges

   • Shipping charges are calculated at checkout based on product weight, size, and delivery location.

   • Free shipping may be offered on select products or during promotions.

4. Tracking Orders

   • Once shipped, customers will receive a tracking ID via email/SMS to monitor delivery status.

5. Delivery

   • Deliveries are made to the shipping address provided at checkout.

   • Customers must ensure accurate delivery details; Gallon Solar is not responsible for delays or failed deliveries due to incorrect addresses.

6. International Shipping

   • Currently, we ship only within India. For bulk/export inquiries, please contact our sales team directly.

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Damaged or Delayed Shipments

• In case of damaged packaging or delayed shipments, customers are advised to:

  1. Note the issue on the delivery slip (if applicable).

  2. Contact our support team within 48 hours of receiving the package.

• We will assist with replacement or resolution based on the situation.

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Contact Us

For any queries related to billing or shipping, reach us at:

📞 +91-63628 26559
📧 info@gallonsolar.in
🌐 www.gallonsolar.in
🌐 www.gallonproducts.in